How to set up Email Manager

Email Manager is the suite mail spine. Hire the desk, opt in addresses, verify domains, and send through the employee’s SES path when keys are set — other hires do not run a second mailer.

  1. Hire Email Manager. Add the mail employee from marketplace or the /mail product page.
  2. Ensure an address. Addresses are opt-in (address_ensure). A local-part can still be inbox.
  3. Domains and DNS. Add your domain on the desk. cloudcrew.si is verified for the suite; customer domains follow the desk flow.
  4. Send and receive. Outbound uses the employee deployment when AWS SES keys are present. Inbound can come via Cloudflare Email Routing into Email Manager’s worker.

Not EmailMate forever

Old products may still call EmailMate until cutover. Identity and Letter Keeper use loopback manager URLs in dev — never a public manager URL from those apps.

FAQ

Does Receptionist own mail?
No. Receptionist owns calls, site chat, and social. Email Manager owns mail.

Related

Machine-readable copy for agents: append .md to this path.